​1. Our Privacy Philosophy
​At Arctic Luna Devworks we believe your data belongs to you. Our apps (the "Apps") are designed with a Privacy-First approach. We aim to collect the absolute minimum amount of data required to provide a functional experience. For most of our Apps, your data is stored locally on your device and is never uploaded to our servers.
​2. Information We DO NOT Collect
​To protect your privacy, we have made the following engineering choices:
- ​No Tracking: We do not track your real-time location or your behavior across other apps and websites.
- ​No Data Mining: We do not sell your personal information, service history, or usage data to third parties.
- ​No Forced Cloud: Your primary data (e.g., vehicle logs, photos, inventory) is stored locally on your device. We do not have access to it unless you explicitly choose to export a backup to your personal cloud storage (e.g., iCloud, Google Drive).
​3. Information We Collect (Transparency)
​We only collect information in the following limited circumstances:
- ​User-Provided Information: If you contact us for support, we collect your email address and any details you provide to resolve your issue.
- ​Technical & Analytics Data: We may collect non-identifiable technical data (device model, OS version, and crash logs) to improve App performance.
- ​Device Permissions: Our Apps may request access to:
- ​Camera/Photos: To allow you to snap and store images of receipts or items within the App.
- ​Storage: To save data locally or generate backup files.
- ​Notifications: To provide maintenance or status alerts. You can revoke these permissions at any time in your device settings.
​4. Third-Party Services
​We use a minimal number of trusted third-party services to help our Apps run:
- ​Analytics & Crashes: (e.g., Firebase or Sentry) to identify bugs and understand general usage patterns.
- ​Personal Cloud Storage: If you use a "Backup & Restore" feature, your data is transferred directly to your chosen provider (Apple iCloud, Google Drive, etc.) via their secure APIs. We never see or hold this data.
​5. Data Retention & Account Deletion
​Since we do not store your personal data on our servers, "deleting" your data is as simple as deleting the App from your device. If you have created a support ticket or an optional account:
- ​You may request full deletion of your contact data by emailing us at dev@arcticlunadevworks.com
- ​We will process all deletion requests within 30 days
​6. Children’s Privacy
​Our Apps are not designed for children under 13, and we do not knowingly collect data from them.
​7. Contact Us
​For any privacy-related questions, please contact:
Email: dev@arcticlunadevworks.com